Top 5- Customer Experience Trends of 2022
Customer Experience – the topic that everyone likes to talk and yet many try to shy away from its implementation. …
Digital Transformation
Customer Service v/s Customer Experience
Customer Service and Customer Experience are the two most prominent topics discussed as part of the business transformation initiatives. Invariable, …
Is Digital Transformation a Threat or Opportunity?
Digital Transformation is not a recent phenomenon, but rather an ongoing technology revolution that we have experienced for more than …
Data Information Knowledge Wisdom
We are currently in the Digital era where Data is being considered as the most useful and valuable resource. We …
COVID19 accelerated Digital Transformation
Digital Transformation – The phrase which was once considered a buzzword has indeed prevented millions of people from being affected …